Disclaimer
This Disclaimer applies to all content, recommendations, travel information, digital guides, tours, experiences, and other services provided through aJourney.
aJourney is a brand operated by PT Awakening Journey Bali, a company registered in Indonesia.
By using ajourney.app, the aJourney mobile application, our digital guides, or our travel services, you acknowledge and agree to the terms of this Disclaimer.
1. General Information Only
The information provided through aJourney is intended for general travel, educational, informational, and planning purposes.
Although we make reasonable efforts to provide useful and accurate information, travel conditions can change quickly and without notice.
Information may become outdated because of changes in:
- Local regulations;
- Visa and immigration rules;
- Transportation;
- Entrance fees;
- Opening hours;
- Road access;
- Weather;
- Safety conditions;
- Business operations;
- Government restrictions;
- Cultural or religious events;
- Other circumstances outside our control.
Users should verify important and time-sensitive information before relying on it.
2. Experience-Based Recommendations
Many aJourney recommendations are based on:
- First-hand travel experiences;
- Personal observations;
- Local knowledge;
- Research;
- Information available at the time of publication.
Travel experiences are subjective.
A restaurant, hotel, attraction, activity, tour, destination, or other service that we recommend may not provide the same experience to every traveler.
Personal preferences, service quality, management, pricing, and conditions may change over time.
3. No Guarantee of Accuracy
We aim to maintain useful and accurate information but do not guarantee that all content will always be:
- Complete;
- Current;
- Error-free;
- Available;
- Suitable for every traveler.
Errors or outdated information may occasionally occur.
If you identify information that appears inaccurate, you may contact us at:
4. Travel Decisions
Travel decisions remain the responsibility of the traveler.
Users should independently evaluate matters including:
- Destination suitability;
- Safety;
- Transportation;
- Accommodation;
- Activities;
- Local conditions;
- Costs;
- Personal travel needs.
aJourney should be used as a travel resource rather than as the sole basis for major travel decisions.
5. Visa and Immigration Information
Any information relating to:
- Visas;
- Passports;
- Entry requirements;
- Immigration procedures;
- Length of stay;
- Extensions;
- Customs;
- Border requirements
is provided for general informational purposes only.
Immigration regulations may change without notice and may depend on factors such as:
- Nationality;
- Passport type;
- Purpose of travel;
- Length of stay;
- Personal circumstances.
Travelers should verify requirements with the relevant immigration authority, embassy, consulate, or official government source before travel.
aJourney does not guarantee entry into any country.
6. Legal and Regulatory Information
Information relating to local laws, regulations, permits, customs, or government procedures is provided as general travel information.
It should not be considered legal advice.
Travelers remain responsible for understanding and complying with applicable local laws and regulations.
7. Health Information
Some aJourney content may discuss topics relating to:
- Wellness;
- Meditation;
- Yoga;
- Spa services;
- Traditional practices;
- Health-related travel;
- Food;
- Fitness;
- Other wellness experiences.
Such information is provided for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment.
Travelers should seek appropriate professional advice regarding their individual health circumstances where necessary.
8. Physical Activities
Some destinations or experiences described by aJourney may involve physical activity.
Examples may include:
- Hiking;
- Swimming;
- Waterfalls;
- Beaches;
- Diving;
- Snorkeling;
- Cycling;
- Motorbike travel;
- Walking;
- Stairs;
- Outdoor activities;
- Adventure activities.
Such activities may involve inherent risks.
Travelers are responsible for evaluating their own ability and deciding whether participation is appropriate.
9. Natural Environments
Some aJourney recommendations involve natural locations such as:
- Mountains;
- Volcanoes;
- Waterfalls;
- Rivers;
- Beaches;
- Forests;
- Rice terraces;
- Islands;
- Remote areas.
Natural conditions may change rapidly.
Possible hazards may include:
- Slippery surfaces;
- Currents;
- Waves;
- Weather;
- Falling rocks;
- Wildlife;
- Insects;
- Flooding;
- Landslides;
- Volcanic activity;
- Other natural risks.
Travelers should follow local warnings, official guidance, and reasonable safety precautions.
10. Transportation
aJourney may provide information relating to:
- Taxis;
- Drivers;
- Motorbikes;
- Car rentals;
- Boats;
- Ferries;
- Flights;
- Public transportation;
- Transportation applications.
Schedules, prices, routes, availability, and safety conditions may change.
Travelers are responsible for independently evaluating transportation options.
11. Motorbike and Scooter Travel
Traveling by scooter or motorbike can involve significant risk.
Where aJourney discusses or recommends motorbike transportation, such information does not constitute a guarantee that the activity is safe or appropriate for a particular traveler.
Users are responsible for:
- Holding any required license;
- Following local law;
- Using appropriate safety equipment;
- Maintaining suitable insurance;
- Evaluating road and traffic conditions;
- Ensuring they have appropriate riding experience.
12. Prices
Prices stated in aJourney guides are generally based on information available at the time the content was prepared or updated.
Prices for:
- Restaurants;
- Hotels;
- Attractions;
- Transportation;
- Activities;
- Entrance tickets;
- Other services
may change at any time.
Unless the item is purchased directly from aJourney, prices provided in our content should normally be treated as indicative rather than guaranteed.
13. Opening Hours and Availability
Businesses and attractions may change their:
- Opening hours;
- Closing days;
- Reservation requirements;
- Availability;
- Seasonal schedules;
- Services.
They may also temporarily or permanently close.
Travelers should verify important availability information directly with the relevant provider.
14. Third-Party Businesses
aJourney may mention, recommend, or link to independent third parties, including:
- Hotels;
- Restaurants;
- Cafés;
- Tour companies;
- Wellness centers;
- Transportation providers;
- Shops;
- Attractions;
- Booking platforms;
- Other businesses.
Unless expressly stated otherwise, these businesses are independently operated.
aJourney does not control their:
- Operations;
- Employees;
- Prices;
- Policies;
- Safety practices;
- Quality;
- Availability.
Any transaction with an independent third party is subject to that third party’s own terms and policies.
15. External Links
aJourney may contain links to external websites or applications.
External links are provided for convenience and informational purposes.
We do not control all external content and are not responsible for:
- External website availability;
- External content accuracy;
- Security of third-party websites;
- Third-party privacy practices;
- Products or services purchased from third parties.
Users should review the relevant third party’s terms and privacy policies.
16. Affiliate Links
Some aJourney content may contain affiliate links.
If you make a qualifying purchase through such a link, aJourney may receive a commission or other benefit.
Where required, commercial relationships will be appropriately disclosed.
Using an affiliate link does not normally increase the price paid by the customer unless otherwise stated by the provider.
17. Sponsored Content
aJourney may occasionally work with:
- Hotels;
- Restaurants;
- Tourism businesses;
- Travel brands;
- Activity providers;
- Other commercial partners.
Where content is sponsored or where disclosure is required, we will make reasonable efforts to identify the relationship.
Sponsored relationships do not automatically mean that every statement about a business is controlled by the sponsor.
18. Maps and Navigation
Maps, geographic information, location pins, directions, or coordinates provided by aJourney are intended as navigational aids.
We cannot guarantee that all:
- Coordinates;
- Roads;
- Trails;
- Entrances;
- Directions
will always remain accurate or accessible.
Users should use appropriate navigation tools and local guidance.
19. User Reviews and Comments
Where aJourney allows users to submit reviews, comments, photographs, or other content, those materials may represent the views of individual users.
Such opinions do not necessarily represent the views of aJourney or PT Awakening Journey Bali.
We do not guarantee the accuracy of all user-generated content.
20. Digital Guides
Purchasing an aJourney digital guide provides access to travel information and recommendations.
It does not guarantee:
- A specific travel outcome;
- Satisfaction with every recommendation;
- Continued availability of every business;
- Specific weather conditions;
- Fixed prices;
- Entry into attractions;
- Visa approval;
- Access to a country.
Digital guide use is subject to our Digital Content Terms.
21. Tours Sold by aJourney
Tours and experiences sold directly by aJourney are governed by our Tour Booking Terms.
Nothing in this Disclaimer is intended to override contractual obligations that apply to tours or services directly provided by PT Awakening Journey Bali.
22. Travel Insurance
We strongly recommend that travelers obtain appropriate travel insurance.
Depending on the policy, insurance may cover matters such as:
- Medical expenses;
- Accidents;
- Trip cancellation;
- Flight disruption;
- Lost baggage;
- Personal belongings;
- Emergency evacuation;
- Other travel risks.
Travelers are responsible for selecting insurance appropriate to their circumstances.
23. Personal Belongings
Travelers are responsible for safeguarding their personal belongings.
This may include:
- Money;
- Passports;
- Phones;
- Cameras;
- Laptops;
- Jewelry;
- Luggage;
- Other valuable items.
Appropriate care should be taken particularly in crowded, outdoor, or unfamiliar locations.
24. Weather
Weather forecasts and seasonal information provided by aJourney are general guidance only.
Weather may be unpredictable.
Travelers should check current weather forecasts, warnings, and local conditions before relevant activities.
25. Cultural Information
We aim to present cultural, religious, and historical information respectfully.
However, cultural traditions can be complex and may have differing interpretations.
Users should respect local customs and follow instructions provided by:
- Local communities;
- Religious authorities;
- Guides;
- Venue staff.
26. Content Changes
aJourney may update, change, remove, or add content at any time.
This may occur because of:
- New travel experiences;
- Updated information;
- Business closures;
- Changes in recommendations;
- Editorial improvements;
- Legal requirements.
We do not guarantee that every previous version of content will remain permanently accessible.
27. Service Availability
We aim to keep ajourney.app and related digital services available.
However, access may occasionally be interrupted by:
- Maintenance;
- Updates;
- Hosting problems;
- Network outages;
- Security incidents;
- Third-party failures;
- Other technical circumstances.
Temporary unavailability does not automatically create a right to compensation where prohibited by neither contract nor applicable law.
28. Limitation of Liability
To the maximum extent permitted by applicable law, PT Awakening Journey Bali shall not be liable for indirect, incidental, special, or consequential losses resulting solely from reliance on general travel information or circumstances outside our reasonable control.
Nothing in this Disclaimer excludes liability that cannot legally be excluded.
Nothing in this Disclaimer limits mandatory consumer rights.
29. Mandatory Legal Rights
Nothing in this Disclaimer is intended to remove rights or remedies that customers are entitled to under mandatory applicable law.
Where this Disclaimer conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail to the extent required.
30. Changes to This Disclaimer
We may update this Disclaimer from time to time.
Changes may reflect developments in:
- Our Services;
- Destinations;
- Business operations;
- Technology;
- Applicable law.
The latest version will be displayed on this page together with its revision date.
31. Contact Us
For questions regarding this Disclaimer, please contact:
PT Awakening Journey Bali
Brand: aJourney
Website: ajourney.app
Country: Indonesia
Customer Support: info@ajourney.app
Business Address:
Jalan Gunung Soputan Nomor 1 A,
Desa/Kelurahan Pemecutan Kelod,
Kec. 80119 Denpasar, Bali, Indonesia
Last Updated: September 10, 2026
