Digital Content Terms
These Digital Content Terms (“Digital Content Terms”) govern the purchase, access, and use of digital travel guides, destination guides, premium content, memberships, bundles, and other digital products provided through aJourney.
aJourney is a brand operated by PT Awakening Journey Bali, a company registered in Indonesia.
These Digital Content Terms form part of our Terms & Conditions and should be read together with our Privacy Policy, Payment & Distance Sale Agreement, and Cancellation & Refund Policy.
By purchasing or accessing paid digital content through aJourney, you acknowledge and agree to these Digital Content Terms.
1. About Our Digital Content
aJourney provides experience-based travel information designed to help travelers discover destinations more easily and meaningfully.
Our digital content may include:
- Destination guides;
- City and regional guides;
- Travel itineraries;
- Attraction recommendations;
- Restaurant and café recommendations;
- Accommodation recommendations;
- Transportation information;
- Cultural information;
- Temple and historical site guides;
- Nature and adventure guides;
- Wellness and spiritual travel information;
- Maps and location information;
- Travel tips;
- Photographs;
- Videos;
- Links;
- Premium articles;
- Members-only content;
- Other travel-related digital materials.
Digital products may be sold individually, as bundles, through memberships, or through other access models introduced by aJourney.
2. Experience-Based Content
A central purpose of aJourney is to provide travel guidance shaped by real journeys and genuine experiences.
Many recommendations and observations published through aJourney are based on first-hand travel experiences, local knowledge, research, and information gathered during visits to destinations.
However, personal travel experiences are inherently subjective.
A recommendation reflects our experience or assessment at a particular point in time and does not guarantee that every customer will have the same experience.
3. Nature of the Digital Product
Unless otherwise stated, digital travel guides sold through aJourney are digital products.
No physical product will be shipped.
After successful payment, access may be provided through:
- Your aJourney account;
- The aJourney website;
- The aJourney mobile application;
- A members-only area;
- An electronic link;
- Another digital access method provided by aJourney.
The method of access may change as our technology and Services develop.
4. Account Requirement
Access to certain digital content may require an aJourney account.
Where applicable, purchased guides will be associated with the account used to complete the purchase.
Users may be able to access their accounts using:
- Email and password;
- Google Sign-In;
- Sign in with Apple;
- Facebook Login (Meta);
- Other supported authentication methods.
You are responsible for maintaining access to your account and keeping your account credentials secure.
5. Personal License
Purchasing a digital guide or other paid digital content does not transfer ownership of the underlying intellectual property.
Instead, aJourney grants you a:
limited, personal, non-exclusive, non-transferable, non-sublicensable license
to access and use the purchased content for your own personal, non-commercial travel purposes.
Unless expressly stated otherwise, the purchase price relates to this right of access and use rather than ownership of the content itself.
6. Permitted Use
You may use purchased aJourney content for purposes such as:
- Planning your own trip;
- Accessing destination information while traveling;
- Saving locations you wish to visit;
- Following suggested itineraries;
- Reviewing recommendations;
- Using travel tips for your own journey.
Reasonable personal use across your own supported devices is permitted, subject to account and technical limitations.
7. Account Sharing
Paid digital content is intended for use by the customer or authorized account holder.
You may not share your account credentials with unrelated individuals for the purpose of allowing them to access paid content without purchasing it.
Examples of prohibited account sharing include:
- Publishing your login details online;
- Sharing your account with multiple unrelated travelers;
- Providing paid guide access to travel groups that have not purchased access;
- Selling or renting access to your account;
- Operating a shared account for commercial purposes.
We may implement reasonable technical measures to detect or prevent abusive account sharing.
8. Copying and Redistribution
Unless expressly authorized by aJourney, you may not reproduce or redistribute substantial portions of paid digital content.
This includes, but is not limited to:
- Copying entire guides;
- Copying substantial sections of guides;
- Converting guides into another document for distribution;
- Uploading paid content to another website;
- Publishing paid content on social media;
- Uploading paid content to file-sharing platforms;
- Distributing content through messaging groups;
- Sending copies to large numbers of people;
- Republishing maps, photographs, or proprietary materials;
- Creating an unauthorized downloadable copy for redistribution.
Reasonable personal notes made for your own trip are permitted.
9. Screenshots and Screen Recording
Reasonable screenshots for your own personal travel use are permitted unless a particular feature states otherwise.
However, screenshots or screen recordings may not be used to:
- Reproduce an entire guide;
- Avoid purchasing additional access;
- Redistribute paid content;
- Publish paid content publicly;
- Create competing travel guides;
- Sell or commercially exploit aJourney content;
- Provide unauthorized access to others.
Systematic screenshotting or recording intended to reproduce substantial portions of a paid guide is prohibited.
10. Commercial Use
aJourney digital content is intended primarily for individual travelers.
Unless you receive prior written permission from PT Awakening Journey Bali, you may not use paid aJourney content for commercial purposes.
Prohibited commercial use may include:
- Reselling our guides;
- Using our content to create paid tours;
- Republishing our itineraries as your own commercial product;
- Selling access to our recommendations;
- Using substantial portions of our guides in another travel application;
- Creating competing guide products based substantially on aJourney content;
- Providing paid consulting or travel-planning services using copied aJourney materials.
Businesses, travel agencies, hotels, retreat organizers, tour operators, or other organizations wishing to use aJourney content commercially should contact us regarding appropriate permission or licensing.
11. Intellectual Property
Unless otherwise stated, intellectual property associated with aJourney content is owned by or licensed to PT Awakening Journey Bali.
Protected materials may include:
- Written content;
- Travel guides;
- Itineraries;
- Original recommendations and compilations;
- Photographs;
- Videos;
- Graphics;
- Illustrations;
- Maps created by aJourney;
- Databases;
- Website design;
- Application design;
- Logos;
- Brand elements;
- Other original materials.
The aJourney name and associated branding may not be used in a manner that falsely suggests endorsement, partnership, authorization, or affiliation.
12. Third-Party Intellectual Property
Some aJourney content may reference or display materials belonging to third parties.
Examples may include:
- Business names;
- Attraction names;
- Maps;
- Embedded content;
- External videos;
- Social media content;
- Third-party photographs where appropriately licensed;
- Logos or trademarks used for identification.
Such materials remain the property of their respective owners.
References to third-party businesses do not transfer any rights in their intellectual property to aJourney or its users.
13. Updates to Digital Guides
Travel destinations continuously change.
For this reason, aJourney may update digital guides from time to time.
Updates may include:
- New recommendations;
- Removed recommendations;
- Updated prices;
- Updated opening hours;
- New attractions;
- Changed transportation information;
- Updated maps;
- Revised travel advice;
- Corrections;
- Improved content;
- New photographs or media.
We aim to keep our guides useful, but we do not guarantee that every guide will be updated continuously or according to a fixed schedule unless specifically stated as part of the product.
14. Access to Future Updates
Unless otherwise stated on the product page, purchasing a digital guide provides access to the version of the content and access conditions offered at the time of purchase.
aJourney may choose to provide future updates without additional charge.
However, the original purchase does not automatically guarantee:
- Lifetime updates;
- Every future edition;
- Newly created premium modules;
- Future products;
- Additional destinations;
- New paid features.
If a product specifically includes lifetime updates, a defined update period, or another update commitment, the terms displayed for that product will apply.
15. Content May Be Added or Removed
Travel businesses and attractions may:
- Close;
- Relocate;
- Change ownership;
- Change quality;
- Change pricing;
- Change operating hours;
- Stop providing certain services.
For this reason, aJourney may add, modify, replace, or remove individual recommendations from its guides.
Such editorial changes do not normally constitute withdrawal of the purchased digital product.
16. Accuracy of Information
We make reasonable efforts to provide accurate and useful information.
However, travel information can change rapidly.
Information that may change includes:
- Prices;
- Opening hours;
- Entrance fees;
- Transportation schedules;
- Visa requirements;
- Immigration rules;
- Local laws;
- Attraction availability;
- Restaurant menus;
- Accommodation conditions;
- Weather conditions;
- Road access;
- Temple access;
- Event dates;
- Safety conditions.
Customers should verify important or time-sensitive information with the relevant official authority or service provider before relying on it.
17. Maps and Location Information
aJourney may provide:
- Maps;
- Coordinates;
- Directions;
- Location links;
- Navigation information.
These features are intended to assist travelers but should not be treated as guaranteed navigation instructions.
Roads, trails, access points, traffic conditions, construction, and geographic information may change.
Users should exercise appropriate judgment and use suitable navigation tools where necessary.
18. Third-Party Recommendations
aJourney guides may recommend or mention third-party businesses, including:
- Hotels;
- Restaurants;
- Cafés;
- Tour providers;
- Transportation services;
- Wellness centers;
- Yoga studios;
- Attractions;
- Shops;
- Other travel services.
Unless expressly stated otherwise, these businesses operate independently from aJourney.
A recommendation does not guarantee:
- Availability;
- Price;
- Service quality;
- Safety;
- Continued operation;
- Customer satisfaction.
Travelers should make their own assessment before purchasing services from a third party.
19. Affiliate Relationships and Commercial Partnerships
Some links or recommendations may involve affiliate relationships or commercial partnerships.
Where appropriate or legally required, such relationships will be disclosed.
An affiliate relationship means that aJourney may receive a commission or other benefit if a user makes a purchase through a qualifying link.
Where we use affiliate relationships, our goal is to maintain the usefulness and integrity of our travel content.
20. Sponsored Content
aJourney may occasionally publish sponsored or commercially supported content.
Where content is sponsored and disclosure is required, we will make reasonable efforts to identify the commercial relationship.
Sponsored content does not give a third party ownership of the aJourney platform or unrestricted control over our editorial content.
21. Availability of Digital Services
We aim to maintain reliable access to purchased digital content.
However, uninterrupted access cannot be guaranteed.
Temporary interruptions may occur because of:
- Website maintenance;
- Application updates;
- Server problems;
- Hosting issues;
- Internet outages;
- Security incidents;
- Software updates;
- Third-party service failures;
- Circumstances outside our reasonable control.
Temporary service interruptions do not automatically entitle users to a refund where access can reasonably be restored.
22. Offline Access
Certain aJourney content may require an active internet connection.
If offline access is available through the aJourney mobile application or another feature, the specific functionality may depend on:
- Device storage;
- Application version;
- Download status;
- Account authentication;
- Technical limitations.
Unless specifically advertised, purchasing digital content does not guarantee permanent offline access.
23. Mobile Application
Digital content purchased through aJourney may be accessible through an aJourney mobile application where available.
The application may provide features such as:
- Purchased guides;
- Saved content;
- Favorites;
- Destination navigation;
- Account management;
- Notifications;
- Other travel-related functionality.
Application functionality may change as the service develops.
24. Favorites and Saved Content
Where available, users may save:
- Favorite guides;
- Locations;
- Restaurants;
- Attractions;
- Articles;
- Other content.
Favorites and saved content may be associated with your aJourney account.
Although we aim to maintain this information reliably, users should not rely on favorites as the sole permanent storage location for essential travel information.
25. Refunds for Digital Products
Because digital products may become accessible immediately after purchase, they are generally non-refundable once access has been provided, except where otherwise required by applicable law.
Refunds may be considered in circumstances such as:
- Verified duplicate purchases;
- Failure by aJourney to provide purchased access;
- A significant technical problem that we cannot reasonably resolve;
- Delivery of a materially incorrect digital product.
Complete refund conditions are provided in our Cancellation & Refund Policy.
26. Change of Travel Plans
A digital guide does not normally become eligible for a refund because:
- Your trip was cancelled;
- Your flight changed;
- You changed destination;
- You decided not to travel;
- You no longer require the guide;
- You did not use the purchased content.
We recommend purchasing destination guides after considering your travel plans.
27. Prohibited Technical Activities
Users may not attempt to:
- Circumvent access controls;
- Bypass payment requirements;
- Extract protected content systematically;
- Scrape paid content;
- Reverse engineer protected functionality where prohibited by law;
- Exploit security vulnerabilities;
- Access another user’s account without authorization;
- Interfere with the operation of the website or application.
We may restrict access where we reasonably detect such activity.
28. Automated Extraction and AI Training
Unless expressly authorized in writing by PT Awakening Journey Bali, paid aJourney content may not be systematically collected, scraped, extracted, or reproduced for the purpose of:
- Building commercial datasets;
- Training or fine-tuning artificial intelligence or machine-learning models;
- Creating competing travel databases;
- Creating automated derivative commercial services;
- Bulk content aggregation.
This restriction does not limit uses that cannot lawfully be restricted under applicable law.
29. Suspension or Termination of Access
We may suspend or terminate access to digital content where we reasonably determine that an account is being used in serious violation of these Digital Content Terms.
Examples include:
- Commercial redistribution;
- Reselling content;
- Large-scale unauthorized account sharing;
- Systematic copying;
- Fraud;
- Unauthorized access;
- Circumvention of payment systems.
Where appropriate, we may provide notice and an opportunity to address the issue before permanent termination.
Nothing in this section affects mandatory consumer rights.
30. Account Closure
Users may request closure or deletion of their account in accordance with our Privacy Policy.
Users should be aware that deleting an account may affect access to digital products associated with that account.
If you wish to preserve access to purchased products, please contact us before requesting account deletion if you are uncertain about the consequences.
31. No Guarantee of Travel Outcome
aJourney is designed to help travelers make more informed choices.
However, purchasing or using an aJourney guide does not guarantee:
- A particular travel experience;
- Personal satisfaction with a destination;
- Availability of recommended businesses;
- Specific weather;
- Specific prices;
- Visa approval;
- Entry into a country;
- Access to an attraction;
- Absence of travel disruption.
Travel decisions ultimately remain the responsibility of the traveler.
32. Safety
Some travel activities mentioned in our guides may involve inherent risks.
These may include:
- Hiking;
- Swimming;
- Waterfalls;
- Beaches;
- Boats;
- Motorbike travel;
- Remote areas;
- Wildlife;
- Outdoor activities;
- Adventure activities.
Users are responsible for evaluating whether an activity is appropriate for their circumstances and for following local safety requirements.
aJourney travel content should not replace official safety instructions or professional advice.
33. Changes to These Digital Content Terms
We may update these Digital Content Terms from time to time to reflect changes in:
- Our products;
- Technology;
- Mobile application;
- Access systems;
- Business model;
- Legal requirements.
The current version will be published on this page with the latest revision date.
Changes will apply prospectively except where otherwise permitted or required by applicable law.
34. Mandatory Consumer Rights
Nothing in these Digital Content Terms is intended to exclude or limit consumer rights that cannot legally be waived.
If mandatory consumer protection law applicable to a particular customer provides rights that conflict with these Terms, those mandatory rights will prevail to the extent required by law.
35. Governing Law
These Digital Content Terms and digital products supplied by PT Awakening Journey Bali are governed by the applicable laws of the Republic of Indonesia, without prejudice to mandatory consumer protection rights that may apply to customers in other jurisdictions.
Where possible, disputes should first be addressed through good-faith communication between the customer and aJourney.
36. Relationship With Other aJourney Policies
These Digital Content Terms should be read together with our:
- Terms & Conditions
- Privacy Policy
- Payment & Distance Sale Agreement
- Cancellation & Refund Policy
- Cookie Policy
- Data Security & Payment Security Policy
If specific terms displayed on a digital product page differ from these general terms, those specific product conditions may also form part of the transaction, subject to applicable law.
37. Contact Us
For questions about a digital guide, purchased content, account access, licensing, or these Digital Content Terms, please contact:
PT Awakening Journey Bali
Brand: aJourney
Website: ajourney.app
Country: Indonesia
Customer Support: info@ajourney.app
Business Address:
Jalan Gunung Soputan Nomor 1 A,
Desa/Kelurahan Pemecutan Kelod,
Kec. 80119 Denpasar, Bali, Indonesia
Last Updated: September 10, 2026
